FAQ

FREQUENTLY ASKED QUESTIONS

How long will my order take?

The order takes different time to arrive depending on the shipping method selected. 

1.Express DHL to all over the world would takes 2-4 working days.
2.EMS to all over the world would takes 10-15 working days.

 

Do you offer refunds for returns?
Yes, we refund or provide store credit for all items that are not monogrammed.  This includes sale items unless they are masker as "Final Sale". Shipping costs are not refunded or credited.